Modifications,Short Sales,Deeds in Lieu,WriteDowns

What Are Servicers Doing With Borrowers Denied a HAMP Modification?

Posted on Wednesday, December 8, 2010

A couple weeks ago, we wrote about some new Treasury data that found that most borrowers whose HAMP modifications were canceled have not yet lost their homes. We decided to dig a little deeper into the data and look at what individual servicers are doing with borrowers they did not approve for a permanent modification.

(Source: US Department of the Treasury)

The data seem to raise more questions than it answers, given that each borrower's situation is unique and it's hard to generalize about which outcomes are the most desirable without knowing more details about their terms.

By and large, servicers are putting borrowers who do not qualify for permanent HAMP modifications into alternative, proprietary modifications. For the top eight servicers, over 41 percent of homeowners with cancelled HAMP modifications were put into alternative modifications. However, unlike HAMP, we don't know what the terms of these modifications are or whether they will be sustainable in the long run. The OCC and OTS's Mortgage Metrics report gives us some clues. The regulators examined what percentage of modifications completed by institutions they regulate eventually defaulted again within six months. Of HAMP modifications made in the fourth quarter of 2009, 10.8 percent had defaulted; in contrast, 22.4 percent of proprietary modifications made in the same period defaulted.
So why do proprietary modifications re-default at a higher rate than HAMP modifications? Are homeowners who did not receive HAMP modifications in worse economic condition than those who did receive HAMP modifications? Are proprietary modifications less advantageous for homeowners, therefore making re-default more likely? Or perhaps it's some combination of the above and borrowers in worse economic condition are being put into less advantageous modifications? Without knowing the reasons that servicers canceled HAMP modifications and the features of the proprietary modifications, it is difficult to know whether homeowners are being helped or hurt.


Bank of America is marching to its own drummer. Most servicers are taking similar approaches to resolving canceled HAMP modifications, but Bank of America is evidently trying a different strategy. BofA is putting borrowers into proprietary modifications half as often as its competitors, while it is pursuing short sales and deeds-in-lieu of foreclosure three to six times as often as the rest of the group. BofA also has the distinction of having the highest number of borrowers stuck in limbo, with 31.8 percent of borrowers in the category of "action pending," whatever that means. Interestingly, BofA also initiates foreclosure the least, with only 8.5 percent of its canceled HAMP modifications in the process of foreclosure compared to the group average of 13 percent.

It would be interesting to know what BofA is doing differently than other servicers. Since servicers' appetite for short sales seems weak, it is a fair assumption to say that most of the 18 percent of canceled modifications that become deeds-in-lieu or short sales are likely deeds-in-lieu. Is BofA letting homeowners stay in these properties as opposed to making them leave immediately? For homeowners who want to stay in their property, is BofA pursuing other alternative modification strategies?


Treasury should clarify what some of these outcomes mean. It seems odd that all of the outcomes within each servicer add up to 100 percent, since it's likely that some borrowers are in the process of two or more of the outcomes -- remember, this chart details what homeowners are in the process of pursuing, not final outcomes. We know that servicers often initiate foreclosure while pursuing a loan modification and short sales typically happen after a foreclosure has been started. Finally, what does "action pending" mean and why is that number so high? "Action pending" is the second most common outcome, behind only proprietary modifications.

Readers, do you have any thoughts on why proprietary modifications are defaulting twice as often as HAMP modifications? Or why Bank of America's numbers are so anomalous? We welcome your theories in the comments.

This post was coauthored by Katie Buitrago.


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